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Welcome to Simple Salads! Before you place your order for our delicious salads, please take a moment to review our terms of service.

 

1. Ordering Process:

   - Customers can place orders through our website or mobile app.

   - Order modifications or cancellations can be made up to one hour before the scheduled delivery time.

 

2. Delivery Area and Charges:

   - We deliver only to Temecula, Murrieta Winchester.

   - Additional charges may apply for deliveries outside our standard delivery zones.

 

3. Delivery Times:

   - Salad deliveries are available Tuesdays, Wednesday and Thursday, from 11:00 AM to 1 PM.

   - Estimated delivery times will be provided at that day.

 

4. Menu and Ingredients:

   - Our menu includes a variety of fresh salads with customizable options.

   - Allergen and dietary information are available on our website.

 

5. Payment Terms:

   - We accept online payments, credit cards, and cash on delivery.

   - Pre-payment may be required for large orders or specific promotions.

 

6. Quality Assurance:

   - We guarantee the freshness and quality of our ingredients.

   - Customer complaints or issues will be promptly addressed through our customer support.

 

7. Substitutions and Availability:

   - In the event of ingredient unavailability, we may substitute with a similar item.

   - Customers will be informed of any substitutions before delivery.

 

8. Refund and Return Policy:

   - Refunds are possible within 24 hours of delivery in case of quality issues.

   - Returns are accepted for incorrect orders, and refunds will be processed accordingly.

 

9. Membership or Loyalty Programs:

   - Join our loyalty program to enjoy exclusive discounts and rewards.

   - Terms and conditions for rewards and points are outlined in our loyalty program policy.

 

10. Privacy and Data Security:

    - Customer information is handled securely, following our privacy policy.

    - We do not share personal or payment information with third parties.

 

11. Promotions and Discounts:

    - Promotional offers and discounts may have expiration dates and specific conditions.

    - Codes must be entered at the time of order to avail of discounts.

 

12. Communication:

- For inquiries or support, contact our customer support team at   simplesalads.orders@gmail.com.

    - We communicate with customers through SMS for order updates and promotions.

 

By placing an order with Simple Salads, you agree to abide by these terms and conditions. We reserve the right to update or modify these terms, and any changes will be communicated to customers.

 

Thank you for choosing Simple Salads!

 

Last Updated: 1/09/2024